+1 RCBS Customer Service

hv55maxx

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Purchased an RCBS vibratory case cleaner a few years ago and one of the bearings just burned out on it last week. finally got around to calling customer service to see if i could buy some new bearings and they said they don't do that. said they only do the whole motor. lady said they'd send it out as soon as i give her my address. no charge. was shocked at that. well done RCBS.
 
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They're phenomenal.

I've broken stuff, called them and told them it was my fault and asked if they were ready for my credit card...nope, they sent it free with 2 day shipping.

Top notch company.
 
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