- Oct 30, 2012
Purchased an RCBS vibratory case cleaner a few years ago and one of the bearings just burned out on it last week. finally got around to calling customer service to see if i could buy some new bearings and they said they don't do that. said they only do the whole motor. lady said they'd send it out as soon as i give her my address. no charge. was shocked at that. well done RCBS.