+1 RCBS Customer Service

hv55maxx

NES Member
Joined
Oct 30, 2012
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Northwest Assachusetts where the dragons be
Feedback: 7 / 0 / 0
Purchased an RCBS vibratory case cleaner a few years ago and one of the bearings just burned out on it last week. finally got around to calling customer service to see if i could buy some new bearings and they said they don't do that. said they only do the whole motor. lady said they'd send it out as soon as i give her my address. no charge. was shocked at that. well done RCBS.
 
They're phenomenal.

I've broken stuff, called them and told them it was my fault and asked if they were ready for my credit card...nope, they sent it free with 2 day shipping.

Top notch company.
 
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