I do not know who Bob is but every time I stop by the shop the only person running the gun counter is some old lady. She doesn't seem to know anything about anything. Any time someone asks her a questions she says "I don't know, I will have to check with so and so". I stopped going because of that.
I've gone back a few times since my initial post and have run into Bob more often than his step mom. I even ended up getting a brand new Marlin 1894CS a couple of months back. I had been looking for one for almost a year.