I work part time in retail and I know a ton about guns, kayaking, backpacking, camping gear and archery, but don't know crap about fishing tackle. When a customer asks me a question I don't know, I tell them: "I don't know, but let's find out." Marks rule for 'Retail 101' : Never bullshit the customer...Sadly, not many know this rule...To the OP - it sounds like your friend is an idiot as well. Two retards at a gun counter - perfect...
This.
And, I try to be as knowledgeable about everything I sell as possible. Except tampons. Those questions I just pretend to not hear
Yes, I used to work at Bass Pro because I loved the discount that you get. I was there before it opened, and for a few years after until my job got in the way. There are still a few gun people that work there...
It used to be that all the people behind the gun counter were there because they wanted to be there...they all were well knowledged in firearms and many competed. If someone asked me about a shotgun, I would ask the person that was a champion skeet shooter. When it came to ballistics, we had a Marine Sniper that still taught and still competes. He was also a very good hunter and was always bringing in some stew or sausage that he made from something that he got in the woods.
It used to be that actually gun and people that hunted a lot worked there. Sadly, from talking to the few people that still work there from when it opened...the quality of people that they hire has changed. Then, a lot of the management that was there when we opened has left as well.
It's a shame, because when I go to Cabela's or Bass Pro's on the road, the people in the Gun/Hunting areas seems to know a lot of information. I was in the Cabela's in Minnesota and the Fish and Game Police were shopping in there. I was talking to them and the people in the camping department and they were very well knowledged. It was nice to see them all discussing hunting and such in the local area.
I just think that a lot of it also has to do with the attitude of people here in MA against Hunting and Firearms. People here didn't grow up with it, so they don't understand it.