The post Trump VA hospitals lost a lot of good people some to turnover, some due to anti-Trump sentiments. I understand that things change but it hasn't always been for the better lately. I do remember going to the VA back in the late 60s and that was a pure horror show for Vietnam veterans.
You said it brother.
A month after I got out in 73 I got a letter telling me I had to go to the VA if I expected to keep my 10% disability.
I was living in South Bend, Indiana and the only VA close to me was in Fort Wayne. I hitchhiked to Fort Wayne and waited all day to be told to "come back tomorrow." The VA hospital was an old WWII Army Hospital that resembled the old wooden barracks, with long corridors and wards off both sides. They had one ward reserved as a "guest ward" for guys waiting for appointments,
The place was filthy, trash everywhere and at night there were rats running up and down the corridors.
The next day I waited five hours and when I was finally called I was told to "come back next month!"
I hitchiked back to South Bend and never went back!
(At least I did get the GI Bill was able to go to Purdue and get my EE Degree.)
After that I met my wife and we moved to NM and for the next 40 years I always had jobs with excellent health insurance coverage.
Fast forward to 2020 and I got really sick and had to quit working, so I went back to the VA for help.
The service I get is fantastic now. I have a Primary Care doctor and also see specialists for Endocrinology, Urology, Pulmonary and Oncology. And every time I need a prescription refill I just go on my computer and click a few buttons and they are in my mailbox in 3 or 4 days.
Every appointment I go to, I never wait more than 15 minutes if I wait at all!
I also used the VA in Memphis and Nashville in the last four years, and they were OK,
but the hospital here in Albuquerque has to be one of the best in the country.