View: https://www.youtube.com/watch?v=nCsVOO_3EUU
Lol, it can range anywhere from 5 minutes to hours of bullshit. You are not including all the FFL time wasted on things like:
-"hay I got muh gun onlyne and UPS sez u got it 2 minutes ago can I come pick it up (5 minutes wasted on phone, while you have people in your shop waiting)
-"hay I BOT A GUN from PUDZ and DID IT COME YET and im asking you this all without telling u I was sending you a gun and im too stupid to find tracking number (another 5 minutes)
-"hay im a f***ing retard and bought a gun even though im a PP or dont have an ltc so the transfer bounced and now I hab to hab u send muh gun back so I can get muh munny back (of course the fun is if someone will pay for shipping) another 10-15 mins of bullshit just to deal with a botched transfer. Maybe more. (thankfully most dealers can pre filter this problem)
-"hay my buddeh sent a gun to you so I could get it transferred to me " (and the dumb motherf***er didnt put a photocopy of his drivers license in the box, WONDERFUL) This is the blow
your brains out thing BTW, because good luck getting that shit from the remote. Honestly I would charge someone $100 for this offense, its that shitty. This f***s up your entire
logging and transfer operations. Now you have a loose gun in your shop with no accountability. This is bad juju.
-"hey I had a gun sent from retardmoron FFL to you" (and now its missing because they put the wrong address or something on the label etc) so you waste time trying to figure out whats going on etc (even though this really isnt your problem, you know the ATF is going to be calling you and burning your time when the gun ends up at mary hairnets house or something) more wasted time.
-Also when someone gets delayed you have to make MORE PHONE CALLS so they can come pick up their shit etc. (this isnt the customers fault but its still annoying) That can turn a 5 minute frame transfer into another minor annoyance, which by itself isnt a big deal but stack up a pallet of minor annoyances and they become a bigger annoyance.
-Oh lets not forget, delay guy like forgets and doesnt care, he goes into default proceed but waits too long (30 days?) and the entire background check times out and you have to do it ALL OVER AGAIN if they don't come to pick their shit up.
this is rare but it does happen
So on and so forth. There's a bunch of ways that "transfers can go wrong" and "take up more than fifteen minutes" I'm not going to bore you guys with the other half dozen or so common examples I've omitted here. All of this stuff is "dealers start contemplating perhaps using the product on themselves" kind of event (I'm kidding obviously, but it is maddening).
I will concede - do most transfers involve any of the above? No. Depending on shop and their pre-filtering or pre-curating of clients.... 90% probably go smoothly. But its that ONE GUY being annoying that will f*** up your entire workflow. It is those events that basically drive people to start doing stuff like charging $50 or more, or not doing transfers at all.
The gun shop consumer doesn't understand any of this because they never have to deal with it themselves, on the whole.
The only "sure thing" is if the guy standing at the counter is one of your regulars, a frequent flyer, and is smart enough to know how to not cost you extra overhead. he also figured out
that he can stop by your shop on his monday lunch break from work because he knows its low iimpact. Those are the guys you want coming
back, all the time. They also will buy shit from you once in awhile or put a gun out to bid with you FIRST as a courtesy. Nearly all of them do, unless they know you dont carry brand X.
That's literally the one reason a lot of good shops try to keep transfers cheap because they're really catering to those guys, not the bottom feeders.
Tucker Carlson voice "No, it's not." (usually) Not when you consider the TCV balancing act. The totality of the circumstances and labor.
Fun example- a guy does 20 guns on the side in a week at $35 a pop. (this is about what people who dont like punching themselves in the dick will charge an average smoe) Sure that's 700 bucks. For arguments sake lets allocate 20 minutes per customer, including the time to retrieve the gun, log it in, and assuming ONE PHONE CALL (which it never f***ing is, unless its a frequent flier, actually some FFs can be ZERO calls, maybe a text at best) thats going to suck up 20 mins total. To deal with those 20 guns you have to spend almost 7 hours total. And that's not all at one time, which may have other TCV implications for you. For arguments sake thats 8 hrs of bullshit spread over maybe a few days. Profitable, sure, but it's not "easy". And it gets worse if you throw a few delays, callbacks, or other problems in the mix.
Also charge the cost of real estate, gas, licensing fees, utilities, etc against that and it ain't $200/hr anymore. And if you have paid staff its going to be even less.
It is but "winning" that revenue sometimes costs more than you would realize.
Depends on the shop etc and it depends on the clients (and how those clients are curated or acquired etc) In many cases 50-80% of the inbound transfer customers will /never/ buy anything else from you no matter how good you treat them etc. You could give the customer a coupon for an asian massage parlor across the street and send the guy over there for a free rub and tug and the faggot skinflints
still wont pay $20 extra for a gun from you. From a retail LGS point of view that bottom 50% pool of people is a waste of time for other than
transfer business.