+1 Maybe ask to turn the lights out and make it a low light/Winter exercise.Look at it as training under extreme conditions.
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+1 Maybe ask to turn the lights out and make it a low light/Winter exercise.Look at it as training under extreme conditions.
Pussy
I am rather disappointed by some of the posts/insults I have read. The OP paid an hourly fee to shoot on a range that was too cold. He complained to the management and got no satisfaction where the appropriate response would have been a refund. This is how businesses survive; customer service/satisfaction.
I am glad to see that MFS has offered to make good on this customer's complaint. Most likely they have just recruited a new member.
This is a tricky call. MFS is in a price-sensitive business, and manages to keep their prices rather low for a commercial range (only slightly above membership in a non-profit club).t may be expensive to keep the temps reasonable, but it is a for-profit business that I am a member of and expect to be able to use the facility in reasonable comfort, not just for the months where the temps are nice outside. If they need to charge more to make the facility usable, that's the cost of business and should be factored into their business model.
The OP definitely has a right to his opinion and also a right to safe adequate accommodations when he goes somewhere and pays to shoot. As for the cold, that was extreme. As to the other issues the OP mentioned why did he not take it up with MFS when he was there? I know the OP said he wasn't trashing MFS but you kind of are when you claim you were going to join and then because of these things you are not.
If you had spoken to them and gave them a chance to explain to you or rectify the situation or offer an apology or a free day or time at their range then you would be good. And if after you had spoken to them and they didn't rectify the situation or offer an apology or a free day or time at their range then you might be justified by airing your grievances in a public internet discussion form.
But you never gave them a chance. So it's kind of not fair to MFS and then to see their response which I believe would have been the exact same response had you reported this to them in private.
Should have given them the chance in private but I stand by you and support your right to take it public first. An unfortunate consequence of that is you have to take the jabs...lol
The range was freezing. We're talking " can see my breath" cold. Had to leave after only 20-30 min. Of course it's pay by the hour. I mentioned it to them and it was politely dismissed as just the way it is because it's cold outside. But isn't part of the reason for an indoor range so you can shoot when the weather sucks. I'll add that the restrooms were a disaster and the brass on the range floor so bad it was a hazard.
My only surprise is that the OP went 20-30 minutes before going to complain. If you're paying by the hour, don't you head in after 5-10 minutes and ask for your money back or a credit for the future? That's a long time to be out there to then complain. For all they know, you ran out of ammo.
I'm also confused by the "well, every previous time, it's been great. I had one poor experience though so f*** them, I'm out" mindset, but that seems to be something more and more prevalent these days.
You are possibly having a reading comprehension problem.
The OP definitely has a right to his opinion and also a right to safe adequate accommodations when he goes somewhere and pays to shoot. As for the cold, that was extreme. As to the other issues the OP mentioned why did he not take it up with MFS when he was there? I know the OP said he wasn't trashing MFS but you kind of are when you claim you were going to join and then because of these things you are not.
If you had spoken to them and gave them a chance to explain to you or rectify the situation or offer an apology or a free day or time at their range then you would be good. And if after you had spoken to them and they didn't rectify the situation or offer an apology or a free day or time at their range then you might be justified by airing your grievances in a public internet discussion form.
But you never gave them a chance. So it's kind of not fair to MFS and then to see their response which I believe would have been the exact same response had you reported this to them in private.
Should have given them the chance in private but I stand by you and support your right to take it public first. An unfortunate consequence of that is you have to take the jabs...lol
First I want to say that the past few times I was there everything was great. Even this time, last night, the people were great, the shop prices fair, everyone was friendly. I was planning on joining, their location is very close. But last night convinced me otherwise.
The range was freezing. We're talking " can see my breath" cold. Had to leave after only 20-30 min. Of course it's pay by the hour. I mentioned it to them and it was politely dismissed as just the way it is because it's cold outside. But isn't part of the reason for an indoor range so you can shoot when the weather sucks. I'll add that the restrooms were a disaster and the brass on the range floor so bad it was a hazard.
So despite being minutes from my house, and I would have been using their ammo exclusively, I'm not joining.
Hopefully someone from MFS will see this and take it as constructive and fix things. Like I said, my other experiences there were great.
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Not to get off topic but this is a far bigger problem with MFS than cold range temperatures or nasty toilets.Also being right next to a joker shooting 12ga OO buck into a paper target 10' away kinda sucked!
Not to get off topic but this is a far bigger problem with MFS than cold range temperatures or nasty toilets.