For all of you that think that Hecker and Koch has horrible CS, your dead wrong.
Had an issue with my HK45T, that after looking through the hkpro forum turned out to be a false reset problem. Called them up Friday and explained to them the issue i was having. No questions asked about it. Within 5 min they emailed me the "standard overnight" shipping label. I sent it out Monday. Got a call from them on Tuesday around 3pm saying they received my pistol. It did have a false reset issue caused by an out of spec trigger which they changed, and also cleaned and lubed the whole pistol. The guy said it was all boxed up and that i should receive it tomorrow. This was my first experience where i had to actually send a firearm back because of a problem. Ive read plenty of rants on here by people who have had sucky CS experience with companies they had to deal with and read a bunch of times on threads were at least one person says that "HK has horrible CS"
Well putting it out there for you all to know that there CS is top notch, just like there firearms. So find another reason to hate on HK.
Had an issue with my HK45T, that after looking through the hkpro forum turned out to be a false reset problem. Called them up Friday and explained to them the issue i was having. No questions asked about it. Within 5 min they emailed me the "standard overnight" shipping label. I sent it out Monday. Got a call from them on Tuesday around 3pm saying they received my pistol. It did have a false reset issue caused by an out of spec trigger which they changed, and also cleaned and lubed the whole pistol. The guy said it was all boxed up and that i should receive it tomorrow. This was my first experience where i had to actually send a firearm back because of a problem. Ive read plenty of rants on here by people who have had sucky CS experience with companies they had to deal with and read a bunch of times on threads were at least one person says that "HK has horrible CS"
Well putting it out there for you all to know that there CS is top notch, just like there firearms. So find another reason to hate on HK.