QTHNH
NES Member
Has anyone had good or bad experiences with Benchmade support? I bought a (EMS type) tactical knife and have kept it in my car, basically unused. Periodically have taken it out of the storage drawer and find it hard to open. I add a bit of silicone spray and it opens more easily, for a brief time. After closer inspection I found a burr on the detent to lock it close which has scored the rounded edge of the base of the knife and I think that has been the problem. Benchmade has acknowledged receipt of my email reports but has not other responded since before Thanksgiving. Grrr.