Just an update, since I stated how my grandfather decided to give them another 2-3 days since they assured him the gun would be in....
It wasn't.
We gave them 4 business days.
On the fourth day we went in, no gun, no expected shipment.
On top of that, the employee told us that only the manager was able to give us a refund and he wouldn't be in for another FORTY minutes.
He showed up after fifty, 10 minutes late.
He came into the store, the employee said we were waiting for him, and he only gave a nod, ignoring us completely as he walked into the back room.
The employee followed, and they apparently spoke in private.
The manager finally came out after another 10 minutes, and again DID NOT ACKNOWLEDGE US AT ALL.
He proceeded to write us a check, and then hold it out in his hand. He didn't say a word or offer an apology.
My grandfather paid for this gun in cash. What kind of store gives you a check as a refund?
We can only hope it actually clears....