You should be able to insert a stock 30 round mag with the bolt closed. It can take some force though & that's why many people are taught to smack the bottom of the mag after inserting it. JUst to make sure it's fully seated. If the mags/springs are new it may be more difficult than usual, but that should become easier with time.
Also, if there are aftermarket followers(i.e. Magpul) or springs(i.e. Wolf, etc) that may also effect the capacity of the magazine.
All of my aluminum body mags will insert at full capacity with the bolt closed. I have 5 steel mags (supposedly British) that are more difficult to insert when fully loaded. But after taking several courses and seeing some of the problems people have had using fully loaded 30s, I usually download by at least one round now. I actually prefer the 20s but they are harded to find & I keep all my good ones for matches.