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Yup same here. I do believe you have the right to keep it but its not worth the BS or having your reputation trashed over $100. Give the douche his $100.personally i would give the idiot back his deposit and not allow them to do any more deposits in the future. there are so many of these retard types out there it's not my job to "teach" them.
I believe any policy like this needs to be visibly posted and written on the receipt in Massachusetts. mr. enbloc had an experience he posted about and got bit. it also goes for return of goods. the store policy needs to be up and visible to the customers. so if the op didn't do that and it does goes further, well he's lost. nothing in writing, deposit goes back.Do not return the deposit.
personally i would give the idiot back his deposit and not allow them to do any more deposits in the future. there are so many of these retard types out there it's not my job to "teach" them.
I had a similar thing happen when I owned a Motorcycle Repair Shop and I got a deposit on a part and related work. A year later the guy shows back up and wants his deposit back because he sold the bike and didn't need it any more.
NO WAY, Right?
2 months later I'm called into Small Claims Court in Woburn by the guy and the Judge asks me:
"Did you have Adequate and Visible Signage in regards to your Deposit Policy?"
"Or a written receipt for the deposit stating that policy?"
NO?!
Do you understand that under Massachusetts Law you are required to?"
NO?!
"How would you like to proceed; write a check for the return of the deposit and settle this before it is entered into record, or lose the case, have to repay the deposit AND leave a bad impression on all the other people gathered in Court today?" (the court was packed with 80 or so other people and their cases)
... I wrote the check.
Giving the guy the $ back is just good business. If you wanted to be a hard-ass, make him spend the $ in the store. Otherwise, just give it back.
I don't pay attention to social media reviews, they're just a sounding board for butt hurt people. if the shop is decent and you treat people fairly, you'll have customers. word of mouth is way better than shit like yelp when some guy starts talking up the shop at his club.
Not any more Mr. Cobra. Online Reviews are the coin-of-the-realm, and are at a minimum consulted before a purchase or service is entered upon.
The Times they are a-changin'...
if tell him not to come back you may as well keep the money.Give him the 100 back and suggest he never darken your door again. Let Karma take care of the rest.
arguably the contract is defective because the terms of the deposit were not specified.I will differ with those who say to give the deposit back. If I read your post correctly, this guy emailed you with an offer to purchase the gun. You emailed him back that you accepted his offer to purchase provided he put a deposit on the gun. Those emails contain the parameters of a written contract. This guy is now trying to renege on the contract to your detriment.
So see "contra proferentem".arguably the contract is defective because the terms of the deposit were not specified.