Applied in Reading, MA - Red Town (41 years old, first license, applied for LTC Class A).
First, looks like they only process on Tuesdays, so dropped off my application on September 13th and got a call back. Returned call and left a message, got another call back exactly one week later, returned call and left message, again, got a call back one week later, which I was able to take at the time. So 2 weeks of phone tag to start, then next appointment for interview was 4 weeks out (looks like they only do interviews one week a month as I called a few days before my interview and was easily able to move the time that day, most slots were still open). I was also required to have 3 letters of recommendation with me for the interview. At the interview I was informed that they only issues restricted Class A to first timers and would be restricted to Hunting and Sport no exceptions. Still waiting - 6 weeks on Tuesday, they told me 8-10 weeks and not to call before then looking for it. I wil find out when I pick it up if they remove restrictions and what the requirements are if they do.
One of my friends dropped the same day in Winchester MA, had a license in his hands in 3 weeks and 3 days from dropping his license - before I even had an interview! LTC Class A no restrictions!