Don't remember if I posted this or not, so sorry if you've heard this one before: I bought a 10/22 barrel from them because it was on a really good sale, but they shipped me a $14 "tactical" fanny pack. Took me a week to finally get someone there to understand the problem, a few days to ship back the "evidence" of the wrong order, and another week for them to send the right item. After the fact, I noticed they refunded the original purchase price when I returned the fanny pack, but then charged me full price on the correct barrel order instead of the sale price. I had to then go back and argue with them about the pricing, of which they eventually refunded me, but then I realized they charged me for shipping (first order was free, I think).
At this point, I'm done with even messing with them over this. Yes, I got ripped off on that shipping charge, but I'm just done with them and will forever shit talk them to anyone who cares to listen from now on. The irony is that I actually have defended them before because my prior 3 orders from them were accurate and came on time via Fedex/UPS. This time they used that a terrible no-name shipping company (not even DHL) whose tracking system works for F-all. F optics planet.