Gotcha. Definitely respect that and you being forthright about it. We (wife and I) really used to love that place. Chris especially has never been anything but great - to me, my friends, my family. To random people we'd see in the store. If he was taking over, we'd be there every week. Paul's OK too, though has his grumpy moments (hey we're getting old, we all do). Some of the employees, however, have driven customers away (just read the comments here). If I had to pin it down, I'd guess it really started to change about 5 years ago. Our last visit ended shortly after the clerk in the handgun area was so interested in talking with my wife rather than showing her the handgun she asked about, that he kept the uncleared handgun on the counter with his hand on it, muzzle pointed at her while absentmindedly finger-****ing the trigger. She stared at it, asked him to clear the firearm, which he ignored, and she walked quickly away and out of the shop; I thought he'd made a pass at her or something 'till she told me what happened. I'd say that was just dumb 'till I found out there's a guy that works there who has a scar on his hand where he previously ND'd himself. There were other less concerning incidents. Forgetting to put an order in with the manufacturer/distributor, over and over. The "gun smith" carving a chunk off a semi-auto's bolt and clipping loops off the spring because it wasn't cycling well (problem turned out to be a factory burr at the edge of the chamber; found by a real gunsmith who also had to clean up the burry mess they made of the bolt). We never haggled over price, spent tons there over the years. Have not been back since the muzzling incident, tho. I think just they grew too fast.
That and my name appearing on receipts when I paid cash.
