Guess not.
I bout a 18inch 870 express HD 12g. This shotgun was brand new and from the factory with the extended magazine tube. After brining the gun home, I noticed that after loading the 5th shell, there was a little extra resistance, then the 6th was the same. After cycling the action, the first 2 shells would run fine, then the remaining 4 would just slide around in the mag tube, and in order for me to load them, I had to point the gun in the air in order to let gravity feed them from the mag tube into the receiver. The follower was getting stuck between the mag tube and extension tube somehow.
I called Remington about it, and they sent me a new mag extension system, this did not help. In fact the new mag extension prevented me from loading the 5th and 6th shells all together.
I called Remington again to tell them this and they decided that I needed to send the shotgun in for repair. At this point Im confused because I know it’s a problem with the mag tube itself, (the distal end of it must have been cut wrong and is leaving a gap between it and the extension tube, which is where the follower is getting caught) I ask them if they are going to replace the mag tube/receiver (because as far as I know its one piece of steel) and they just said “they’ll fix it”
So I send it in, with a detailed description of what is wrong, clearly stating that we had tried replacing the mag extension without success. I wait 3 weeks for it to return, meanwhile I’m using a .40 handgun as my HD weapon, not the ideal IMO. 3 Weeks pass and the gun is returned to me, I bought a few accessories and was excited to finally have the classic Remington HD shotgun protecting my home again. I read the repair description and all it said was “refit mag extension tube.” And the problem is still their, nothing had changed…..
They didn’t even try loading the mag to see if it had worked, just took it off, put it back on and shipped it back. This is bullshit as far as Im concerned. I know that inorder for this gun to work, the mag tube needs to be replaced. And at this point I am questioning the reliability of this firearm all together.
I am going to ask them for a replacement shotgun because my confidence in this on is gone. If they wont do that, then Im going to ask that the mag tube/receiver be replaced. If they don’t do that, then Im asking for a refund and taking my business to Mossberg.
Anyone ells have experience with this?
Thanks in advance (Sorry about the long post, I guess I wanted to vent)
I bout a 18inch 870 express HD 12g. This shotgun was brand new and from the factory with the extended magazine tube. After brining the gun home, I noticed that after loading the 5th shell, there was a little extra resistance, then the 6th was the same. After cycling the action, the first 2 shells would run fine, then the remaining 4 would just slide around in the mag tube, and in order for me to load them, I had to point the gun in the air in order to let gravity feed them from the mag tube into the receiver. The follower was getting stuck between the mag tube and extension tube somehow.
I called Remington about it, and they sent me a new mag extension system, this did not help. In fact the new mag extension prevented me from loading the 5th and 6th shells all together.
I called Remington again to tell them this and they decided that I needed to send the shotgun in for repair. At this point Im confused because I know it’s a problem with the mag tube itself, (the distal end of it must have been cut wrong and is leaving a gap between it and the extension tube, which is where the follower is getting caught) I ask them if they are going to replace the mag tube/receiver (because as far as I know its one piece of steel) and they just said “they’ll fix it”
So I send it in, with a detailed description of what is wrong, clearly stating that we had tried replacing the mag extension without success. I wait 3 weeks for it to return, meanwhile I’m using a .40 handgun as my HD weapon, not the ideal IMO. 3 Weeks pass and the gun is returned to me, I bought a few accessories and was excited to finally have the classic Remington HD shotgun protecting my home again. I read the repair description and all it said was “refit mag extension tube.” And the problem is still their, nothing had changed…..
They didn’t even try loading the mag to see if it had worked, just took it off, put it back on and shipped it back. This is bullshit as far as Im concerned. I know that inorder for this gun to work, the mag tube needs to be replaced. And at this point I am questioning the reliability of this firearm all together.
I am going to ask them for a replacement shotgun because my confidence in this on is gone. If they wont do that, then Im going to ask that the mag tube/receiver be replaced. If they don’t do that, then Im asking for a refund and taking my business to Mossberg.
Anyone ells have experience with this?
Thanks in advance (Sorry about the long post, I guess I wanted to vent)