Raymond, the owner, is a nice guy and a gentleman. He is a bit finicky about his handling rules at times, but loosens up a bit once he gets to know you better.
I would give him a pass this year, as he lost two brother in about 18 months' time, and was then dealing with his seriously ill sister over in NY this summer. Add to that the BATF came in in middle of all this and decided to audit him. I'd be a bit rattled and frazzled, too, trying to deal with all this.
They were supposed to be in a new larger space, right down the same bldg, around the middle/end of Dec. I haven't been back since the 8th, which was their original move date, and they were delayed a couple weeks due to verizon's exemplary provisioning time lines.
I got a great deal on a G22 for the kid for Christmas from him- it was one less thing he had to pack and move, so he gave ma a hell of a deal on it.