Could not agree with you more. Anytime I have a NEW in box listing and people start the "do you have non stock pics" or "can I come look at it first" I explain the situation and give them one more chance. If they want it, we set a time to meet at the Mill and I hold it on their word.
It has nothing to do with being new. You bought something once and then sent an e-mail months later with an unreasonable request.
Whether you realized it or not at the time, I'm starting to suspect that you were dumped before your "I'll take my business elsewhere" line.
(No, I won't elaborate in a public forum.)
Honestly, this thread has the same vibe as a woman being pissed off that a one night stand didn't remember her name....months later.